Privacy Policy

Assanj Web Agency provides digital agency services to international clients, including roofing businesses in the United States. We respect your privacy and are committed to handling personal information in a responsible, secure, and transparent manner.

This Privacy Policy applies to information collected through our website, contact forms, discovery calls, client onboarding, project communications, analytics tools, payment workflows, and service delivery systems.

We may collect business and contact information such as your name, company name, email address, phone number, website URL, business location, service area, project requirements, and messages you submit to us.

For active clients, we may also collect project materials such as logos, brand assets, website content, CRM preferences, call tracking requirements, lead form details, analytics access information, and other information needed to deliver our services.

When you use our website, we may collect technical information such as IP address, browser type, device type, pages visited, referral sources, approximate location, and interaction data through analytics and website performance tools.

We use personal and business information only for legitimate business purposes, including responding to inquiries, preparing proposals, delivering services, managing client projects, improving website performance, supporting lead generation systems, and communicating about active or requested services.

Client data is used only for service delivery, project management, reporting, support, billing communication, and related business communication. We do not sell personal information.

Payments may be processed through secure third-party payment processors such as Stripe and PayPal. Payment information, including card numbers and bank details, is handled directly by those processors and is not stored on our website systems.

We may receive limited payment-related information, such as payment status, transaction ID, billing name, billing email, invoice details, and subscription or retainer status, for accounting, customer support, and service administration.

We may use cookies, pixels, tags, session cookies, local storage, and similar technologies to operate our website, understand visitor behavior, improve performance, and evaluate marketing effectiveness.

These technologies may support analytics, performance tracking, conversion measurement, form functionality, and website security. You can control cookies through your browser settings.

We may use third-party services including Stripe, PayPal, Google Analytics, Google Ads tools, CRM systems, website analytics tools, call tracking platforms, hosting providers, form tools, automation platforms, email services, and project management systems.

These providers process information according to their own privacy policies and security practices. We use these tools to provide services, measure performance, manage client communication, and maintain reliable operations.

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

No online service can guarantee complete security. Clients are responsible for maintaining secure credentials, using appropriate access controls, and promptly informing us of suspected unauthorized access involving shared systems.

Because we work with international clients and technology providers, your information may be transferred to, processed in, or accessed from countries outside your location, including India, the United States, and countries where our service providers operate.

Where appropriate, we rely on contractual, technical, and organizational safeguards designed to protect information during international processing and service delivery.

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding personal information we process about you.

To exercise a privacy right, contact us using the information below. We may need to verify your identity and may retain certain information when required for legal, accounting, security, or legitimate business reasons.

We retain information for as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate operational needs.

Project records, billing records, communications, and service history may be retained after a project ends where necessary for support, tax, compliance, or business continuity purposes.

Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 13 or from minors where parental consent is required by applicable law.

If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, technology, or business practices.

The updated date at the top of this page indicates when the policy was last revised. Continued use of our website or services after updates means you acknowledge the revised policy.

For privacy questions, requests, or concerns, contact Assanj Web Agency at assanj0918@gmail.com.

Please include enough detail for us to identify your request and respond appropriately.